I (also) have a problem with flies. When I first walked into my home after closing, I was bombarded by flies. Over the next few days (Friday through Sunday), I found approximately 100 dead or dying flies. On Monday I called the p.m. He told me that a Ryan Homes worker must have left food around and that the flies would go away. He did not offer assistance in locating this mystery food nor did he offer to hire an exterminator. The fly problem continued for over two months. Still, I was not offered assistance. I did not move in until January and neither the contractors I hired to paint and do electrical work nor I brought food into the home during the months prior. So we were not contributing to the problem. The flies seemed to favor the two small bedrooms (the rooms that I would later discover had water damage). By the middle of January I thought the fly problem was resolved. This past October the flies returned. I keep my home very clean. My home should not have flies. Again, the flies are mostly seen in the two small bedrooms. After researching flies on the internet, I learned that flies seek refuge from the cold and enter buildings through cracks. I believe there must still be a small leak in my home, either from the outside or, possibly, a pipe leak that is providing water for the flies. Ryan Homes has not been willing to address this problem.

I saw this site prior to purchasing, and like many others convinced myself that the people complaining were disgruntled consumers and that those with true home problems were few and far between. I was enticed by the beautiful model home. I found the sales people very friendly. I believed that if my home needed repair, I would be treated in a friendly and fair manner. Nothing could be further from the truth. I have had to plead for assistance. Ryan Homes has made this home buying experience an absolute nightmare. I have owned my home for a little over a year now, and even though I fulfilled all my responsibilities (writing a detailed letter to NVR, notifying my local Ryan etc. all within the warranty period), I am still fighting to have Ryan make the fixes that I am owed. I do know that others in my community are also experiencing water leaks (plumbing) and sound transference issues as well.

My home is beautiful to the eye, but I will have an extremely hard time selling it when the time comes. A home that has had mold has a stigma. They stay on the market longer and generally have a lower resale value. Ryan Homes built a defective home and then allowed the mold to grow. I should not be penalized for their mistakes and negligence. If it were left up to them, I would be. Plus, how many people will be accepting of this fly problem? The sound problems? If these issues are not resolved, I will have to take a huge financial loss. Ryan Homes does not want to accept responsibility for the health problems I have had either.

Editors note: Reports of trash being left hidden within new home construction behind walls and so on is a common occurrence. In one case a Ryan Homes employee was allegedly using a master bedroom closet as a toilet. Ryan Homes denied this, but fired that employee and added portable toilets to the job site. The buyer did not want the house after learning of the special wood treatment her closet received. Ryan Homes kept her deposit and sold it to someone else, who was not told of the prior issues.