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Defects and Damages
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*This site is not affiliated in any way with Ryan Homes or NVR inc.
"Upon inspection, even IF we determine we are responsible for the defects and damages to your home, we will NOT make any repairs to your home" RYAN HOMES customer service. (he already knew for a fact that his company was responsible)
We had to evacuate our home a few months later. Out of the first ten years ownership 3 1/2 years were spent in an apartment or motel due to the damages defects caused.
"I and many others are very happy with our Ryan Homes home, and we don't care one bit about your website, your complaints, or the complaints of others posted" -anon names
I have to wonder, do the people that write things like that also shrug off Katrina victims? After all, statistically most people were not in that hurricane. Granted, having only a few people's health and finances destroyed is not as dramatic as such a large catastrophic event, unless or until it happens to be you personally.
Those whose lives are wrecked for profit, as in this case, cannot take any comfort in the fact that others benefitted or profited from the situation. Ryan Homes did this to us. So don't show how narcissistic you are, and send me opinions or theoretical happy statistics to disqualify our Ryan Homes experience. It does not change what happened, nor does it change what happened to others. Ryan Homes could have easily done the right thing and deliberately chose not to, and that was just about profit. That's how we got here. There is no statistic that will ever justify that.
If you got a better built Ryan Homes home than we got, give us due credit. It will be a long time before Ryan Homes employees will ever again be stupid enough to threaten and dismiss customers they have truly wronged, as they did us, in part because this website has stood for years, while all others disappeared. All this site might do is help you avoid being in the same nightmare. We get NOTHING for this.
Ryan Homes was not our first home builder choice, but came RECOMMENDED by a trusted family member.
The full story / upcoming novel press release summarized (1 page)
Get all the facts before you buy from this company and be an informed consumer:
HOBB
HADD
Ed's
Ripoff reports Comments from
others /Add your Comments
Links to expert documentation validating certain information specifically on this site.
Chase Heating and Air, (complete home restoration was done after fixing this technician discovered HVAC installation error. The entire home was destroyed again by another primary defect that was a criminal code violation within a few months of the first restoration. Estimated $40,000 was lost in repair and replacement costs to the damaged home and property, out of our pocket and through debt. Many valuable collectables remained destroyed, with little or no market value. We did not have the resources to repeat the exact same repair process. The contamination led to the formation of toxic molds in the clogged HVAC system, which made the home uninhabitable.
Allstate Insurance, Allstate not only denied coverage but is now canceling our homeowners coverage because our home once needed repairs from smoke and fire damage from builder defects which they refused to cover. These repairs have been completed at our own expense, but they are canceling our policy because "the house is being remodeled", though no major remodeling is left in house now. This is the same company that responded to a mold claim in LA, (mold claims not allowed in VA) and their remediation company they hired set the house on fire accidentally during cleanup, causing another claim for fire damage. So Allstate cancelled their coverage because of too many claims in a short period of time, even though in both cases Allstate was responsible for the claims through negligence. If you need Homeowners insurance, Allstate can provide that on paper, but if you need actual coverage, I recommend going with anyone else.
Henrico County building inspectors,
Threat From Ryan Homes sent immediately AFTER the warranty for the home expired. Note (wikipedia.com) Under the United States law, a statement cannot be held to be slanderous or libellous if it is true; the substantial truth doctrine extends this protection by holding that a statement with "slight inaccuracies of expression" do not make the alleged libel false.
(Below) Page one of a step by step explanation of the exact cause of defects and damages through pictures and narrative, showing step by step, how a why damages occurred according to experts and our own research.
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Photo: (Top right) Blown Cellulose insulation in the attic of our townhouse, in Glen Allen Va. This insulation is comprised of various waste paper products with small bits of plastics waste. We know the material is typically chemically treated, (boric acid) to reduce flammability, (although this material has burned in two of my homes now) and still contains the chemicals used during its original processing as newspaper, magazines and such, which included inks and binders that may become poisonous and carcinogenic with prolonged high level inhalation exposure or ingestion. The insulation material is generally not considered hazardous material, but unprotected exposure for 23 1/2 hours or more, average per day for a period of years through the unsealed HVAC system, requires a different consideration in exposure analysis.
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Pictured left: Close-up view of our cellulose insulation. Of particular concern, a fine moss-like material can be seen within the miscellaneous shredded papers. This low density material moves and becomes suspended with the slightest movement of air. Manufacturers claim it is less likely to become airborne than fiberglass. This particular part of the insulation material has covered virtually every surface inside our home, and clogs air filters 300%-1000% (latter number primarily as soot) faster than their recommended usable life in the home. We don't know whether the moss like material comes from natural degradation of the cellulose, is a normal by-product of the shredding process, or is some sort of microorganism contaminate. I found the material highly irritating to the eyes, nose and throat, and it caused skin irritation similar to wool fiberglass. |
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All material written and copyrighted by Ronald Reed Jackson unless otherwise indicated.
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